Frequently Asked Questions

While the Official Rules outline the complete details of this promotion, your question may be answered below. In the event of any conflict between these FAQs and the Official Rules, the Official Rules govern.

Learn more about The Great American Home Search on Redfin.

Q: When does The Great American Home Search begin and end?

A: The Great American Home Search will start on February 8, 2026 at 8 p.m. ET and ends February 10, 2026 at 8:00 p.m. ET.

Q: Who is eligible to participate?

A: You must be a legal resident of the 50 U.S. and D.C, satisfy the age requirements in the Official Rules, and able to complete an IRS Form W-9 to win the prize. “Professional Geo-Location Analysts” are not eligible to participate. In addition, employees of Redfin and the other Rocket companies as well as all other entities involved in executing and promoting this contest and their family members are also not eligible to participate. Other eligibility criteria apply. See the Eligibility section of the Official Rules for all details.

Q What is the prize?

A: The prize is a home that includes standard appliances and furnishings, valued at approximately $22,000. The estimated value of the home, including furnishings, is $1,049,000.00. Redfin will provide an additional payment of $700,000 to assist the winner with income taxes. Redfin may, in its sole discretion, offer additional payments to winner, depending on the winner’s individual tax circumstances. In addition, Redfin will pay property taxes directly to the county for the first 12 months after the conveyance of the property and will purchase homeowner’s insurance for the property for the first 12 months. The estimated value of these payments is $25,000. The total approximate value of the prize is $1,774,000. For a complete description of the prize, see the Prize Description, Restrictions and Requirements, and Approximate Retail Value section of the Official Rules.

Q Are there restrictions on what the winner can do with the home?

A: Redfin’s intention is to create a new owner in the home, and a new neighbor for the community. As such, it is Redfin’s desire and expectation that the winner will make a good faith effort to reside at the home at least 50% of the time for the first 12 months from the date the home is transferred to the winner. The winner may not lease, rent, gift, or sublease the home, for short- or long-term use, for that time period.

If, due to necessary circumstances, the winner seeks to sell the home during that 12-month period, Redfin will have the right of first refusal to purchase the property. Additional information about these restrictions can be found in the Prize Description, Restrictions and Requirements, and Approximate Retail Value section of the Official Rules.

Q How is the winner chosen?

A: The potential winner is the first eligible entrant to solve all 6 clues who is first in time to select and unlock the winning home. See the Winner Determination section of the Official Rules for all details.

Q: How do I find and unlock the winning home?

A: Solve all 6 clues to complete the “House Key” puzzle. Once you have the House Key, return to the map, tap the homes, and use the House Key to unlock the home that you believe is the winning home. Choose carefully, you are only get 1 attempt to unlock the home you believe is the winning home.

Q. How do I start participating in the Great American Home Search?

A: You must download the Redfin app, available on Redfin.com, the Apple App Store or Google Play. If you already have the Redfin app, you must have version 612.0 or later to access this contest. Next, create an account on the Redfin app, if you don’t already have one. See the How To Enter section of the Official Rules for all details.

Q Can I join The Great American Home Search from my tablet or desktop?

A: The Great American Home Search is available on the Redfin app on mobile devices and tablets only. The Contest is not available on desktop.

Q I have a clue card, what do I do next?

A: If you have a clue card, it’s time to find the answer. Try using the map tools to solve clues and narrow your search to get closer to finding the winning home. If the map is locked, you may need to answer a clue to unlock the feature. Remember, the answers to clues are hidden in our Big Game commercial.

Q: How often are clues released?

A: Clues will begin to be released at the start of the contest. The App has a countdown clock within the game experience that provides timing for when the next clue will be released. If you have agreed to receive push notifications within the App, you will receive a push notification when each new clue is released.

Q: How do I enable notifications in the Redfin app so I can know when the next clue has dropped?

A: In the Redfin app, go to My Redfin at the bottom right of your screen. Click on the Settings icon, shaped like a gear. If you're on iOS, under Notification Preferences, click “Push.” If you're on Android, click “App Notifications.” Scroll down to Marketing and toggle on Redfin updates. You will receive a push notification when each new clue is released. Note: You must also have Redfin notifications enabled in your phone's main settings.

Q How many times can I submit an answer to a clue?

A: You are permitted to submit multiple responses for all 6 clues. However, after you submit 3 incorrect responses, you will be unable to submit another response for 1 minute. However, once you solve all 6 clues, you will only have 1 opportunity to select the home that you believe is the winning home to complete the Contest.

Q: What should I do if I’m having technical difficulties with The Great American Home Search or the Redfin app?

A: Visit Redfin’s Help Center to find resources and submit a support ticket to Redfin’s Customer Service Team. Redfin’s Customer Service Team is only able to provide assistance with the mobile app experience and are unable to help with contest-related inquiries.

Q What if I don’t know the answer to a clue but still want to participate?

A: We encourage you to keep trying to solve the clue until you find the answer. Keep in mind that you must solve the clues in sequential order. Solving each of the 6 clues is required before you can complete the contest by finding and unlocking the home that you believe is the winning home.

Q: How will I know if I am the winner?

A: Redfin’s contest administrator (Merkle Inc.) will call and email the potential winner on or around the day after the contest ends. For more information, please see the Winner Notification and Requirements section of the Official Rules.

Q: Can I change my registration or contact information after I’ve entered the contest?

A: No. The personal information you submit at the beginning of The Great American Home Search is final. You must provide a valid phone number and email address because these are the methods our Contest Administrator will use to notify potential winner.

Q: Why can't I use my P.O. Box address to register or claim my prize?

A: Your home address is required to verify eligibility.